Honeywell Building Solutions

Business profile:

Honeywell Building Solutions, a strategic business unit within Honeywell's Automation and Control Solutions is a leading global provider of technical building solutions and services.

Based in 95 countries Honeywell Building Solutions offers comprehensive range of integrated building solutions (Design, installation, Building Management and network systems) for all types of building projects.

Customer challenge:

With increasing numbers (and size) of large multinational projects, Honeywell Building Solutions have identified that to further drive their ongoing success and competitive market position they needed to work in partnership with a distributor so that Honeywell Building Solutions could have additional project flexibility in terms of product availability, payment terms and cross border shipments.

Azlan solution:

Having identified the increasing importance of both logistic services and also product availability on large multinational projects, the Azlan International Business Team worked closely with Honeywell Building Solutions and Axis to create a unique Axis stock profiling specifically tailored to meet Honeywell Building Solutions project needs.

This, coupled with flexible payment terms and varied shipping conditions have allowed Honeywell Building Solutions to drive down project turnaround times whilst enjoying significant cost savings.

An Integrating Solution

Business profile:

A global service integrator operating in over 150 countries worldwide with a turnover in excess of $90billion, provides multi-vendor information technology (IT) services (technology, consulting, integration and managed services) and products to individual consumers, small and medium sized businesses, and large enterprises.

Customer challenge:

With a need to remain competitive in a fast-moving global market has seen the service integrator has repositioned itself as a strategic business partner instead of simply being a technology supplier into enterprise accounts.

The service integrator's intention is to establish privileged relationships with Hardware Resellers and DistributorsinEMEA. In an effort to achieve this objective for the mutual benefits of the service integrators and its 3rd party partners, the service integrator launched an initiative to drastically consolidate the resellers used from over 300 to just 3 preferred suppliers.

Service Integrators benefits:

Achieving an international distribution framework that allows a central management contact who is responsible for day to day relationship management and escalations with a unified pricing level across Europe.

Azlan benefits:

Having a successful and long term relationship with this service integrator, our ability to create a unique central management team with comprehensive end to end service capabilities offering multiple delivery and invoicing options.

This along with the synergy between the service integrator and the International Business Team has meant that not only has Azlan/Tech Data become one of the preferred suppliers across the entire range of vendors, but have helped the service integrator to surpass expectations initially outlined within the supplier consolidation.

Flexibility

Business profile:

A global service provider with offices in over 70 countries and tens of thousands of clients offers business solutions to multi site organisations that helps them manage their IP networks.

Customer challenge:

The global service provider works closely with their multi-site customers to help master the complexity of business communication. The service provider wants to retain the option of receiving local in country invoices whilst enjoying the benefits of having one central point of contact to manage the business with one global set of terms and conditions.

Azlan solutions:

Under the Azlan International Business Team's Virtual Service Model, partners are able to place orders and shipment instructions with the Azlan's central management team, which will subsequently carry out deliveries meeting all the necessary export and import requirements. All paperwork and invoicing can subsequently be done on a localised basis, thus enabling partners to provide a local service to their customers while benefiting from all the advantages of the centralised model.

Commenting on the new service, Jan Van Springel, Director Enterprise International Business at Azlan, says: "The new Virtual Service Model meets the needs of our partners in what is an increasingly competitive and fast-moving market. They need to provide a rapid and highly responsive service for their customers throughout Europe while keeping complexity and costs down. The Virtual Service Model provides a unique level of service and flexibility that enables them to meet the specific needs of their customers in a very precise and efficient way."

The Azlan International Business Team provides partners with a unique value-added service that enables them to address opportunities in international markets, swiftly and with minimal costs. It provides expert knowledge of import and export regulations and manages transactions and shipments on behalf of partners, providing tailored invoicing, delivery advice and management information as required.

Azlan can tailor services to meet the specific requirements of the partner and is able to work to stringent service levels to ensure the highest levels of service provision are delivered to reseller customers. It provides a single, centralized point of contact and account management and delivery. Alternatively, orders and shipments can be managed locally by Azlan's in-country virtual IBT member.