Unified Communcations FAQ's

Can I use my existing phones?

It will depend on the type and age, but usually the phones also need to be updated. To help with modernising your system, Cisco is offering an attractive Trade-In program so there are a few options to help you make the change.

Can I use my existing Fax?

Yes, you can connect your existing analogue Fax to the SBCS.
In addition SBCS offers a software Fax solution where every employee can have his own number without requirement of more fax machines or telephone lines. Faxes can be sent and received directly via the computer thus offering time savings and ease of information storage.

Can I make free calls over the internet?

You can set up the Skype gateway to process calls over your own network. This has large cost savings for employees working in the field, from home or between offices by calling over IP through the VPN instead of on normal phone lines.

Will the new system do everything my current one will do?

Naturally, SBCS supports most common phone features. In addition, as Cisco is a world leader in helping companies leverage technology to become more competitive, SBCS offers many valuable applications which you are probably not getting from your current system.

It is simply too expensive to change phone system

Traditionally, this is so. However the additional efficiencies you can gain from updating your technology to current standards makes the change a serious consideration. We can also make it easier to budget for this change via Cisco Capitals 0% leasing option. EasyVoice financing is designed to help small business access latest